Privacy policy

This Privacy Policy outlines how Fresh Coat collects, uses, and safeguards your personal information when you visit our website or use our services. We are committed to ensuring the privacy and security of your data. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect:

•  Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you place an order or create an account on our website.
• Payment Information: We collect payment information, including credit/debit card details, to process transactions securely and efficiently.
• Website Usage Data: We gather information about how you navigate and interact with our website, including IP addresses, browser types, and device identifiers. This helps us improve user experience and troubleshoot issues.

2. How We Use Your Information:

• Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping and payment processing.
• Communication: We may use your contact details to send transactional emails, order updates, and customer service responses. With your consent, we may also send promotional emails and newsletters.
• Website Improvement: Your website usage data helps us analyze trends, enhance functionality, and improve user experience.

3. Data Sharing:

• Third-Party Service Providers: We may share your information with third-party service providers for purposes such as payment processing, shipping, and email communications. These providers have limited access to your data and are obligated to protect it.
• Legal Compliance: We may disclose your information if required by law or in response to a legal request.

4. Your Choices:

• Account Information: You can review, update, or delete your account information by logging into your account on our website.
• Communication Preferences: You can manage your communication preferences by adjusting your email settings or unsubscribing from marketing communications.

5. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage cookie preferences through your browser settings.

7. Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Policy:

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review the policy periodically.

9. Contact Us:

If you have questions about our Privacy Policy or how we handle your information, please contact us at support@freshcoat.lk/+94 76 572 8896.

By using Fresh Coat’s website and services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.